Hassle-Free Courier Software
Support is always free!
Every Digital Waybill customer receives unlimited free telephone support through our 1-800 number. There is never a charge for phone support regardless of what plan you choose, how long you’ve been a customer, how big your business is, or any other possible reason other courier software companies might charge you for support.
At Digital Waybill, our philosophy is simple. Your success is our success, so it’s our job to ensure you’re happy and your delivery software is meeting your expectations everyday.
To that end, our team of experts is available to help you every step of the way. Our dispatch software is the easiest to use in the industry, but if you do have a question or problem, you can be sure that someone is here to help you.
- If you don’t know how to do something, just ask.
- If you need help setting up your dispatch software or customizing it, give us a call so we can walk you through the process.
- If you have a new customer or employee who needs assistance learning our delivery software, let us know, and we’ll help.
- If you need a helping hand, we offer Remote Assistance where we can control your computer remotely. You can show us exactly what’s going on, and we can help you through your problem quickly.
We know there is no time for downtime in your business. We’re here to make sure your delivery software is up and running and doing its job for you, so you can focus on meeting your customers’ needs and growing your business.
It’s a simple philosophy, but one that other companies tend to forget. Digital Waybill is your partner. We’re here to help when you need it.
For more support information, visit our courier software blog.
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