When running a courier service, you will have to work with a ton of different addresses, both for companies and customers sending packages out and for those receiving orders. Having to manually input in these addresses, or have your customers do the same, is time consuming and prone for human error. With online courier software, those problems are solved, and addressing has never been so easy!

Autofilling Address Book

With a courier business, you’re going to have a lot of customers and addresses flying around every day, but there will definitely be a large amount of repeat business. Customers that have to send out tons of packages, or companies always receiving local shipments, there are a lot of addresses that you will be connecting with more than once. And for all of these orders, online courier software makes them way simpler and much more efficient! After the first time a customer and address are used in the system, either as the pickup address or delivery address, their information will be saved directly into the system. Then, if you need to fill out another order for that same company, simply typing in their name will autofill all the rest of their necessary information. This means that once you’ve used an address once, you’ll never have to type it in again, ensuring accurate information every time, and a quicker and less tedious process for you. As your company grows and you use the online courier software more, it should get easier to use, not harder!

Comparable Customer Side

While the system address book is really nice to help you when you are entering orders, that won’t be where all your new orders come from. Customers can visit their online portal to place orders in a similar fashion that you and your team can, just on the website, by utilizing their login information. Here too, their address book is built out the more they use it. Their address will always be populated by default (but that can be altered whenever necessary) and the other address will again draw from customers and places they have already delivered to before. Each customer has their own address book, so each customer is not privy to the private information of other companies and customers. It is only stored through their specific login, making it easier for each customer to place their orders, without breaching the privacy of their fellow customers!

Address Advantages

Along with the saved addresses in the address book, you can also easily see your customers’ addresses via the customer panel of the online courier software, and can edit their information if they ever move or change address so that your address book is always up to date. It is always possible to manually input address information, but the address book is meant to make you and your customers’ lives much easier and less tedious as you place large amounts of orders. Digital Waybill is committed to making the courier system work for you, not the other way around! Schedule a demo with Digital Waybill today to see how else you can simplify your courier business!