While all types of courier services are important, the level of urgency and priority can differ based on the package or shipment involved. As such, medical courier services are often very time-sensitive and vital for many different medical services, needing to be delivered right away and without a lot of stops or route changes. With online courier software, these concerns can be taken care of right away, simplifying the process for both customer and courier.

What Medical Couriers Deliver

The first step in managing medical courier deliveries is actually knowing what they deliver and why they’re important! Medical deliveries encompass anything used in the medical field, from pharmaceuticals and prescriptions to bloodwork and medical samples. This also includes any medical equipment or prosthetics, and can even include healthcare documents. With this wide range, medical couriers don’t just deliver to and from hospitals, but also from clinics, labs, pharmacies, and patients, to name a few. By understanding the wide range of deliveries that fall under the medical umbrella, the easier it will be to assign these shipments to drivers and facilitate the most efficient deliveries.

What Medical Couriers Need

In addition to the necessities of courier drivers in general, handling medical deliveries requires some more specific certifications. Special training for HIPAA Compliance, OSHA Bloodborne Pathogen, FWA (Fraud, Waste, and Abuse) and radiopharmaceuticals are all needed for drivers looking to deliver these more sensitive packages. It’s important to be aware of which of your drivers have or need this training before assigning deliveries as to adhere with federal compliances. Additional state requirements may also be necessary, so having a full understanding of everything needed to carry out medical deliveries is critical before committing to medical courier practices.

Medical Courier Dispatch

Now that you are aware of the needs of medical courier deliveries and the requirements of the drivers, it’s time to start actually dispatching these requests! With online courier software, you can set custom categories of package type, and can easily create a Medical option that anyone sending these sensitive packages can select. You can then apply certain pricing or driver options for this category, making sure that you can only dispatch to drivers that have the needed requirements and do not currently have any other deliveries. You can also set up scheduled deliveries with your clients if any of the deliveries will be routine, saving time and stress from continuously having to manually set up those deliveries. However you want to manage it, online courier systems are here to help with fulfilling medical courier deliveries!

How Courier Systems Help

With these sensitive and urgent requests, it’s vital that you and your drivers are prepared for dispatch. Understanding the requirements and the different types of packages involved is a great first step, and utilizing online courier software makes it simple and easy to manage the dispatching of medical deliveries. Through the system, you can track the routes of drivers to ensure the most efficient and fast delivery, and can use a created category to gain more data and pricing information for these shipments. Here at Digital Waybill, we know how crucial these medical deliveries are, and we are built to make these deliveries as simple and quick as possible. Schedule a demo with Digital Waybill today to see how else we can simplify your courier services!