When running a courier service, you will be working with dozens of drivers and hundreds of customers to produce thousands of orders in a short period of time. That’s a lot of orders to keep track of! With online courier software, it’s easy to look through the order and delivery history of your company, quickly providing you with all the information you could need!

Weekly Range

For quick access to recent orders, online courier software makes it easy to pull up all the orders from a certain day in the last week. If you get a customer calling that they didn’t get their order, or something was delivered to the wrong address, you can quickly check your recently completed orders to get information about that order. This is also a great way to see how many orders have been completed in the last few days or the last week, giving you a small snapshot of your current business operations. This can also give you a look into seeing if any of your drivers are more active recently, or if any customers have been putting in a lot more orders, giving you information to connect with your team and your clients to perhaps set up routine order delivery or longer hours. Whatever information you need, the weekly view of your completed orders is a great way to get recent data easily!

Advanced Search

On top of the recently completed orders, online courier software can provide you with information about all the orders that have been placed through the system, even dating back to the very first one! With advanced search capabilities, you can filter your past completed orders by any criteria you can think of! You can search by more basic things such as delivery date, order date, customer number, or driver number, but you can also search by things like vehicle type, reference number, or pickup contact! You can also even search through text that was written on orders in either the notes or special instructions fields, so if all you can remember is a note that you jotted down, you can easily find that months or even years later! All of these filters also allow you to set any date range you want. If you want, you can go back years to your very first orders, or you can confine the search to the previous month, or anything in between! Having all these options at your fingertips provides you with an ample amount of ways to find the exact data that you’re looking for!

History Sort

With any of these ways to search and examine your company’s completed order history, a lot of orders can pop up at once, and it can still be difficult to parse, even with your applied filters. Luckily, you are able to sort your list of orders by any number of things - order number, delivery date, customer, driver, price, and more. So by combining these sort possibilities with the advanced search filters, you can look up all orders in the last six months that were ordered by a certain customer, sorted by the driver that delivered the orders, for example. There are a ton of different ways to play around with this and combine your sort and search terms to allow for you to find your information much easier than any other method!

Order History Buff

Being able to reach into your complete order history is important for so many reasons. You might have a customer or a driver reaching out to you regarding an order, and you would be able to find that exact information to help them out. You may want to check if the pricing options are still good for you, and you can sort by that to compare over the years. It’s also just good to have this entire history built directly into the system so you don’t have to scroll through files and folders on your desktop or rifle through papers on your desk. Whatever reason you have for examining your order history, here at Digital Waybill, we understand how necessary it is. We want to provide you with as much information and as many options as possible to get exactly what you need, exactly when you need it. Schedule a demo with Digital Waybill today to see how else we can support you in your courier service journey!