With an almost infinite number of packages and items that customers order, there are assuredly a lot of different ways they want their packages delivered as well. Sometimes, there are really important or time sensitive items that customers want right away, opting to push for same day delivery or as soon as possible. For others, they might want to save money by selecting the slowest option, if it’s not as important to them to get their package right away. With scheduled deliveries, that can account both for people not worried about getting their delivery right away, or for people who need to get it at a specific time and date, even if it’s not that day. With online courier software, setting up scheduled deliveries is quick and easy!

Why Scheduled Deliveries?

Scheduled deliveries are great choices for a lot of different reasons, and for a lot of different customers. For one, it can be helpful to customers who aren’t concerned with getting their order right away, and can place the order on a day or time that will be convenient for them and less busy for your team, especially if there are surcharges in place for busy delivery days and times. It might also be useful for customers who need a delivery on a certain day or time, but won’t be available to place the order at that moment. If they know that this order needs to go out on a day that they are on vacation or later in the day than they will be in office, they can schedule the delivery when they get a chance. It also helps all customers plan far in advance, being able to place deliveries even years ahead of time; with scheduled deliveries, they won’t forget an order! No matter what reason customers have for scheduling deliveries, the online courier software will be able to handle it all!

Setting Up Scheduled Deliveries

Using online courier software, there are a few different ways to place a scheduled delivery order. On the customer’s side, they can go through their online portal where they place orders and select a ready date and ready time. They can then place the rest of their order as normal. On the courier side, when you and your team place an order for a customer, you can also select the ready date and time. This can be for a long time in advance, and for any time or day, so make sure that it is within the scope of your drivers! Through either method, once the order is placed, it will pop up in the order history of the customer (for the day it is scheduled to be delivered!), but will not show up under your current orders until the selected date and time unless you toggle on a future orders view. This way, your system isn’t cluttered with orders set months in advance, and your team can respond to a scheduled order as if it was just placed!

Recurring Orders

In addition to placing orders manually and setting them to be scheduled for a different time, there is also the option through online courier software to schedule recurring orders that need to be set up manually once, and will then pop up when they are scheduled to! This is great if a customer always sends out a shipment to the same place at the same time every week. Rather than scheduling a lot of those orders in advance, or remembering to do it at the right time every week, you can set up a recurring order on your side to automatically bring that up! With recurring orders, they can be set to occur daily, weekly, or monthly, and can be set for either a specific date or on specific days of the week. For consistent orders, recurring entries take the stress out of constantly setting them up!

Scheduling Possibilities

Regardless of why customers want to schedule orders, and regardless if they do it manually or automatically via recurring orders, what once was a nightmare of taking down information that could get lost across many different documents, or perhaps just wasn’t feasible for your company to take on at all, are now simplified with just a few clicks of a button! Here at Digital Waybill, we know how valuable the time of your team and your customers is, and we are dedicated to making order placement and management as easy and efficient as possible. Schedule a demo with Digital Waybill today to see how else we can help improve your automation and your efficiency!